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Frequently asked questions

  • What is a Memorial video or Montage?
  • How long can my Video be?
  • How long does it take you to create a Video?
  • Can you turn my photos into a moving video?
  • How do I get started with my Video?
  • How do I select music?
  • Is it safe to send my photos?
  • Do I have to send my photos in the mail?
  • Can I include video clips & photos?
  • How can I present my video?
  • How do I pay?
  • What's the difference between a title and a caption?
  • How quickly can you do a Memorial Video for a funeral?
  • Is is legal to use songs by famous artists?
  • Can I submit pictures taken by a photographer?
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    1. What is a Memorial video or Montage?

    It is a thoughtful, personal and unique video that combines your photos, videos, memorabilia with your choice of music and special effects to create a beautiful keepsake. It may contain just photos and music or it could be as elaborate as your imagination. Each video is created with you to ensure that it keeps your memories alive.

    2. How long can my Video be?

    In general, Memorial Videos are about 6 to 12 minutes long. That is about as much emotional impact bereaved persons can tolerate comfortably. If it is longer, it would be best to create different chapters on the same DVD.

    3. How long does it take you to create a Video?

    That depends on the number of photos and their conditon, as well as inserted videos the customer wants; generally, each project takes me about eight hours, not counting the time I spend with the client selecting photos and music.

    4. Can you turn my photos into a moving video?

    Yes, photos can be animated using digital technology based on the natural focal points of a photo. This technique is commonly seen in professional documentaries.

    5. How do I get started with my video?

    You can start by gathering all the photos you think you want in your video. I can help you in making a selection that is suitable for a Memorial Video

    6. How do I select music?

    Begin by thinking of the songs that your loved one enjoyed most and then I can help you in this area.

    7. Is it safe to send you my photos?

    Yes, but please make sure that you package your photos properly. I cannot be held liable for any lost or damaged photos. I will handle them as if they were my own and return them to you in the same manner.

    You may also be interested in knowing that I give you the enlarged photos on a CD at no added costs. These can be taken to a photo outlet of your choice, if you want any of them in print.

    8. Do I have to send my photos in the mail?

    No, here are some alternatives:

    · I can pick them up, if you live in the Ottawa area.

    · You can e-mail the scanned ones.

    · You can scan them and save them on a CD.

    11. Can I include video clips & photos?

    Yes, each clip must be clearly marked and described.

    12. How can I present my video?

    Your video can be presented on either a television set, computer with DVD player, or on a projection screen. You have the option of renting a projector from local rental places or most often, the funeral homes have the equipment at a reasonable rate.

    14. How do I pay?

    I require 50% down payment to start your project, if it is an in-person order in the Ottawa area. Full payment is needed for online orders or over the phone.

    You may pay in the following ways: Cash, Check, or Money Order or Paypal which accepts most credit cards. Your project is started once your payment is received and processed.

    16. What's the difference between a title and a caption?

    A title is the name of your project and will occur at the beginning and end of your video. A caption is a note on a single photo. For example, "In loving memory of John Doe" would be a title - "Marriage 1948" would be a caption.

    17. Can I just deliver my photos and have you do the Memorial Video?

    Certainly, but I do prefer meeting my clients in person, whenever possible. This helps me in the creation.

    23. How quickly can you do a Memorial Video for a funeral?

    From the time that I receive your photos and music, I promise to complete your video within 24 hours. You can trust me to create a touching tribute for the one you love.

    25. Is it legal to use songs by famous artists?

    If your Video is for noncommercial use, you can use any song from a compact disc that you have purchased. Your Video is for personal enjoyment and this is considered "fair use" of the music.

    26. Can I submit pictures taken by a photographer?

    The images you submit must not be copyrighted. I cannot use photos with "©" or "copyright" written on their front or backs without the photographers' permission. Please only send images you own the rights to, or your copyrighted images with a signed release from the photographer. I can print the photographers' name in fine print on the edge of the digital image. Some photographers will be happy with this agreement, but be sure to check with them first.

     

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